1. Introduction

Our website users’ privacy is important for us, and we are committed to protecting it. This policy details how your personal data is handled by Item Creation Studio.

2. Collection of personal data

The following types of personal data can be collected, stored and used:

• Surname
• Name
• Email address
• Phone number
• Delivery address
• Billing address
• IP address

Personal data can be collected through: 

• Contact forms
• Cookies

3. Use of personal data

Personal data provided through our website is used for the purposes described in this policy or in the relevant pages of the website. We can use your personal data for:

• Contract purposes. Data is collected to fulfil a contract or to carry out precontractual procedures at the users’ request.
• Legitimate interest purposes. Data is collected to cover the legitimate interests of the company, such as customer relationship management, claims management, systems safety, etc.
• Legal purposes. Data is collected to comply with legal obligations, such as record keeping for accounting purposes, or data protection laws.
• Website optimisation purposes. Data is collected to analyse and improve the website, for example, to personalise the user’s experience.

If a Buyer provides personal information to Item Creation Studio, that information can be used in accordance with the permission they have consented to.

Buyers’ personal information will not be disclosed to third parties for direct marketing purposes.

4. Sharing of personal data

We are not allowed to share your personal data, except in the circumstances described below:

• Insofar as the law requires us to do so;
• As part of any current or future legal proceedings;
• To establish, exercise or defend our legal rights (including providing information to third parties for fraud prevention and credit risk reduction purposes);
• As part of the sale (or potential sale) of any business or assets in our possession to a buyer (or potential buyer);
• To any person whom we believe to be part of a tribunal or other competent authority for the disclosure of personal information if, according to us, such tribunal or other authority would be likely to require such personal data to be disclosed.
• Except in the circumstances stated in this policy, we will not transfer your personal data to any third parties.

5. Storage of personal data

Personal data processed for any purposes are stored for a full calendar year.

Without prejudice to Article 4 (previous part), we will generally delete personal data from these categories.

We store documents (including digital documents) containing personal data:

• Insofar as the law requires us to do so;
• If we believe the documents to be relevant to any current or future legal proceedings;
• To establish, exercise or defend our legal rights (including providing information to third parties for fraud prevention and credit risk reduction purposes).

6. Protection of personal data

Reasonable technical and organisational precautions will be taken to prevent the loss, misuse or alteration of your personal data.

Any personal data provided to us is stored on secure servers (password and firewall protected).

All digital financial transactions carried out on our website are protected by encryption technologies.

You acknowledge that transferring information over the Internet is inherently not secure, as such we cannot guarantee the safety of your data when sent over the Internet.

7. Your rights over your data

If you have created an account or posted comments on the website, you are able to request a file containing all the personal data we hold about you, including data you personally provided. You can also request for all your personal data to be deleted. This does not apply to data stored for administrative, legal or safety purposes.

For any requests concerning your data, please contact Item Creation Studio through the contact form available on our website or by post: Item Creation Studio - 17 Place Grenette 38000 Grenoble, France.

8. Third-party websites

Our website contains hyperlinks leading to third-party websites and information about them. We do not have any authority over these websites, and as such we are not responsible for their privacy policy or practices.

Our articles may include embedded content (for example videos, images, articles...). Content embedded from other websites behaves in the same way as if the user visited that website.

They may collect data about you, use cookies, embed third-party tracking tools and follow your interaction with their embedded content if you are logged in on their website.

9. Cookies

Our website uses cookies. A cookie is a file containing an identifier (a sequence of letters and numbers) sent by a web server to a web browser and stored by the latter. The identifier is sent back to the server each time the browser sends a request to the server for a page. Cookies are classified either as “persistent” or “session”: a persistent cookie is stored by the browser and remains valid until its expiry date, unless deleted by the user before that date whereas a session cookie expires when the user ends its session i.e. when the browser is closed. Cookies generally do not contain any information allowing them to personally identify users, but the personal data we hold about you can be linked to information stored in the cookies and collected via the cookies.

Cookies are used to:

• Remember a computer when a user visits the website
• Track users as they navigate around the website
• Activate the shopping cart on the website
• Improve how visitors use the website
• Analyse how visitors use the website
• Manage the website
• Prevent fraud and improve the website safety
• Personalise the website for each visitor
• Send targeted adverts that may interest some users

Disabling cookies will have a negative impact on your experience on many websites. If you disable cookies, you will not be able to use all of our website features.

When visiting the login page, a temporary cookie will be created to check if your browser accepts cookies. It does not contain any personal data and will be automatically deleted when closing the browser.

Upon logging in, a certain number of cookies will be used to save your login information and display preferences. A login cookie lasts for two days, whereas a display preferences cookie lasts for one year. If you check “Remember me”, the login cookie will be stored for two weeks. If you log out of your account, the login cookie will be deleted.

By modifying or publishing something, an additional cookie will be saved in your browser. This cookie does not contain any personal data. It only contains the ID of the post you have just modified. It expires after one day.

10. Changes to the Privacy Policy

We can occasionally update this Privacy Policy by publishing a new version on our website. Please make sure to regularly consult this page to take note of any changes made to the Policy. We may notify you of changes made to the Policy via email or via the private messaging system on our website.